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You are here: Fair Trade Coffee >
Customer Service > How to Order
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How to Order
- If you're not sure how to get started, or if you just want an overview of
how shopping on our site works, please follow the simple steps outlined below.
You'll be shopping online in no time!
- To start shopping, move your mouse pointer to the left side bar.
Choose the category you wish to browse and click on it. Thumbnail photos or
written subcategory names will appear. Click on a subcategory or photo to browse
or shop.
- Following the above instructions, you can browse through all
categories. Once you select a category and click on it, thumbnails or a product
listing will appear. Then click on the photo or the specific subcategory to view
what’s offered. A subcategory will contain thumbnail photos of all the products
available. Move your mouse pointer over the photo or the written description and
click. The product description page that features that item will appear.
- The product description page contains all the information you need to
order an item. Add an item to your order by selecting a style, a size, a color,
a quantity and clicking "Add to Cart".
- When you click "Add to Cart", your order thus far will be displayed
with a subtotal. You can delete or change items on your list by clicking on the
"change" or "remove item" buttons. At anytime, you can continue shopping, move
onto shipping and billing with "continue checkout," or cancel your entire order.
- You can view your order from anywhere on the site by clicking "View
Cart ". This is found on the left side bar.
- When you're ready to send your order, click "continue checkout" on the
order page. Then, follow the on-screen directions to complete shipping and
billing information. That's all there is to it!
- Of course, you can always call us at (800) 909-9807, or fax us at (800) 497-5791. Happy Shopping!
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